Returns

Tahoe Mountain Sports offers a no hassle returns policy. As long as you return your purchase to us within 30 days of the date shipped and the item(s) is in new condition with tags and any packaging intact, then we will fully refund your purchase price minus the shipping charge. We want you to feel comfortable shopping online. We know it can be tough to judge what color you want or what size you need when shopping online. Don’t worry about colors or sizing, order what you need and feel free to send us back what you don’t want, no questions asked. If you wish to return an item, simply send it back to us at one of the addresses listed below and please include a copy of your sales receipt or include a note with your order number. Any exchanges that were eligible for free shipping originally will be shipped back to you free of charge.

Any items returned after 30 days or in non-sellable condition (no tags and/or packaging) will be subject to the following policy. You will be charged a 15% restocking fee and we will issue you store credit for the balance that will be valid for 1 year.

We will not accept returns on climbing gear, food, mounted skis, consignment items, or any products that are identified as used in their product descriptions.

Returns can be shipped via UPS or FEDEX to:

Tahoe Mountain Sports
8331 North Lake Blvd
Kings Beach, CA 96143
530-546-7001

Returns can be shipped via United States Postal Service to (usually less expensive):
Tahoe Mountain Sports
P.O. Box 2986
Kings Beach, CA 96143
530-546-7001